Terms of Use

1. Subject

OPERON is a technology platform that provides information services and digital tools for publishing, searching and managing real-estate listings, within the meaning of Law No. 284/2004 on information society services. OPERON is not a party to contracts between users and does not act as a real-estate agent, proxy, representative, commercial intermediary or guarantor of the transaction, except where expressly provided in a separate contract.

These terms govern use of the OPERON Realty platform: the property catalogue, viewing requests, communication with agents, transactions and contract documents.

Using the platform means accepting these terms and the privacy policy.

2. Accounts and access

The platform may be used by persons aged 18 or over. An account can be created with e-mail and password, or via Google with your consent.

Users are responsible for keeping their credentials confidential and for all actions taken from their account.

Agents use the dedicated staff interface with access limited to requests and documents assigned to them.

3. Listings and information

Property data is entered by owners and agents. The operator moderates listings but does not guarantee the accuracy of information published by third parties.

The exact address is hidden in public listings and revealed during the viewing.

Agents and agencies

An agency that publishes listings acts independently of OPERON, within the authority received from the owner or client. The listing shows the agency name taken from its registration profile.

The agent's commission, its basis, timing and method of payment are agreed solely between the client and the agent. OPERON does not charge or share the agent's commission; the platform may charge only a separate fee for its own services.

The agency is responsible for the accuracy of the listing, the documents it presents and compliance with personal data protection law. The agency does not present itself as a representative, employee or authorised partner of OPERON without a separate written agreement.

Owner rights and moderation

The owner sets the price, conditions and status of the property, confirms the right to publish the listing and keeps the right to change, suspend or withdraw it. The platform does not change the price or conditions without the owner's action.

The platform may restrict access to a listing only for a breach of these terms, a well-founded complaint or a reasonable fraud risk. An explanation of the reason can be requested through the Contacts page.

Contract model

The contract model provided by the platform is an informational and technological tool and is not legal advice. The contract is concluded directly between the parties; OPERON is not a party to it.

OPERON is not obliged to verify title, does not guarantee the legality of the transaction and is not liable for the parties' decisions, statements or obligations. The parties verify identity, documents, title, the condition of the property and the contract terms themselves. This does not limit OPERON's liability for the operation of the service, account security and personal data processing.

4. Transactions and commission

Commercial terms and the method of payment are set in the contract between the parties; the payment schedule generated in the account reflects the contract terms and is informational. As a platform, The commission (if any) is set by the person who publishes the listing — the owner or the agency — and is shown in the listing. OPERON, as a platform, does not charge a commission on a sale or rental. If a paid digital service (downloading the contract model) is introduced later, its price will be shown before payment and kept separate from the transaction itself.

The first payment is scheduled one month after the contract is signed.

Transaction safety and the OPERON name

OPERON does not ask for passwords, SMS codes or payments to personal cards or accounts. Always check the official domain and contact details.

Users may not: present themselves as employees, agents or representatives of OPERON; use the OPERON name, logo, domain, graphics or templates without written consent; request payments to personal accounts in the name of OPERON; or use the platform for fraud, phishing, spam or unauthorised collection of personal data.

Violations may lead to a listing being hidden and an account being blocked, without prejudice to the right to report to the authorities.

5. Limitation of liability

The platform is provided as is. We aim for correct operation, but temporary unavailability for maintenance does not constitute damage.

The operator is not liable for losses caused by erroneous third-party information or the conduct of contracting parties, to the extent permitted by law.

6. Personal data

Processing of personal data is governed by the privacy policy (Law No. 195/2024) and by the rights available to you in your account.

7. Governing law and disputes

These terms are governed by the laws of the Republic of Moldova. Disputes are first settled amicably; failing agreement, by the competent court of the Republic of Moldova.

8. Changes and language

We may amend these terms; the new version is published on this page with its date, and continued use after publication means acceptance. The terms are available in Romanian, Russian and English; in case of discrepancies the Romanian version prevails.